Privacy Policy

We at Matchfinder (the ‘Company’) value our customers and respect their privacy. This Privacy Policy (the ‘Policy’) is applicable to our website (the ‘Website’). We may collect, store, use and process certain data and information provided You by accessing and using the Website. In pursuance of the foregoing, this Policy delineates inter alia the manner of collection, storage, usage and processing of Your information by us including the type of information collected, the manner of collection, the purpose of collection and intended use, disclosure of information, etc. By accessing and using the Website, You consent to the provisions stipulated in this Policy with regard to Your information as aforesaid. You are advised to carefully read this Policy prior to using and accessing the Website and in the event, You disagree with its provisions, discontinue such use and access.

The terms ‘We’, ‘Us’, ‘Our’ refer to the Company and ‘You’, ‘Your’ refer to the Users of the Website.


1. Type of Information and Manner of Collection

Your usage of the website and availing the services, and features on offer shall entail the collection by us of Your personally identifiable information, sensitive personal data and information and certain other information for the purpose of providing the services on the Website. The information collected by us can be categorized into the types delineated below.

Personal Information

Your personal information collected by us shall include Your name, age, gender, birth date, contact details including telephone number, postal address, email ID, information pertaining to Your educational qualifications, occupational details, health records, photographs, marital status, financial information including debit card/credit card and other account and payment details. It is pertinent to note that the mere browsing of the Website by You shall not require You to provide or submit to us the foregoing information and such information shall be collected and stored by us only if You voluntarily submit such information on the Website for the purposes of registration and availing the services available therein. You may in Your discretion choose not to provide such information by not availing of the services, and features on the Website.

Note: We do not permanently store Your financial information and payment details including debit card/credit card details and there is no option on the Website to do so.

The type of information collected and the manner of collection shall correspond to Your usage of the Website and the service or feature availed by You. The various stages at which Your information shall be collected and stored by us include:

i. When You register and create an account on the Website.

ii. When You create and manage Your profile including modifications and alterations thereof.

iii. When You sign up for receiving communications.

iv. When You participate in any surveys, sweepstakes, contests, and promotions.

v. When You communicate with and contact our customer services.

Social Media, Activity and Device Information

In addition to the information stipulated above we may trace, collect and store information pertaining to Your activity on the Website including log files, searches, pages, interactions and messages, date and time of usage and device information including Your IP (Internet Protocol) address, geographical location, browser, operating system etc. using cookies and other tracking tools and technologies so as to analyse Your usage patterns and behaviours and develop an understanding of Your needs and preferences to customize our website, features, and services accordingly.

Cookies: When You browse on a website using a browser, certain data generated by the website is stored on the browser to remember information about You. This is done so as to recognize Your device and set Your preferences as per Your usage of the website.


2. Purpose of Collection and Usage

We assure You that the information collected and stored by us shall not be used and processed for any unlawful, illegal or illicit purposes and shall be used only for the purpose of providing the services on Website. The information collected by us is used for the following purposes:

i. Creation and management of Your account and profile and authenticating access.

ii. Communications to provide You with information regarding services including promotional offers, special sales, events (whether sponsored by us or others) via email, telephone, text and other means.

iii. Analysis and evaluation of Your behavior and preferences by using information using cookies and web beacons, developing and aggregating statistics, demographic reports, usage patterns and improving and customizing the services, features, and overall experience accordingly.

iv. Administering contests, sweepstakes, and competitions that You may participate in.

v. Providing customer support and promptly respond to and resolve Your queries, complaints, and grievances, if any.


3. Disclosures

i. The information collected by us shall not in any manner be disclosed to any unaffiliated third-party. We may, however, disclose Your information to our domestic or international affiliates, subsidiaries, joint venture partners, licensees, and representatives, solely for the purposes stipulated in this Privacy Policy.

ii. We may work with and outsource certain services to third-party service providers so as to enable us to provide our products and services more efficiently. The outsourced services may include without limitation a) website development and maintenance b) hosting c) backup and storage d) payment processing e) analysis f) customer database management g) direct marketing and data collection h) providing customer services by phone i) administration of surveys, contests and sweepstakes j) and such other services in order to maximize our business. In pursuance of the aforementioned outsourcing, we may disclose Your information to such third-party service providers. We shall ensure the protection and confidentiality of the information provided to such service providers by executing separate confidentiality agreements with them stipulating that Your information is used solely for the purposes stipulated therein.

iii. We may disclose the aggregated statistics, demographic reports developed by us by analyzing Your usage patterns and behavior to third parties. Such statistics and reports contain anonymous information such as age gender, preferences, pages frequently visited that does not constitute personally identifiable information. The information is used in a manner such that no single person can be identified using such compilations.

iv. In the event of a transfer of our business, undertaking or assets, whether in whole or in part as a result of a merger, acquisition, restructuring, reorganization or otherwise Your information may be disclosed to the transferee to the extent of such transfer, and we shall make reasonable efforts to protect Your information in accordance with our Privacy Policy. You may contact the transferee entity to inquire about the processing of Your information as it may be subject to the new entity’s Privacy Policy.

v. We may disclose Your information for the purpose of responding to subpoenas, enforcing our Terms and Conditions, protection of our and our users’ rights, reputation and property, take action against any illegal activity.

vi. The information shall be shared without prior consent in the event it is mandated by a government or law enforcement agency or authority under any law, or under a court order for the purposes of identity verification, or for the prevention, detection, investigation including cyber incidents, fraud, threats, prosecution, and punishment for offenses.


4. Security and Disclaimer

We employ reasonable security practices, policies, procedures and standards to ensure the security, integrity, and confidentiality of the information provided by You which includes limiting the access to our database servers and employing electronic security systems and password protections to guard against unauthorized access. Our customer service team works over a secure and private network. Further, as our emails are not encrypted Your credit/debit card information and other payment details are never transmitted by us over email.

Although we use our best endeavors to protect and secure Your information, transmission of information over the internet and wireless connections is never completely secure and we do not guarantee the protection of Your information over such transmission or in the event of any external breach beyond our control. In the event of any such breach, we shall endeavour to promptly notify You of the same.

We do not collect Your personal information unless it is voluntarily provided by You and You are solely responsible for the accuracy and authenticity of the information provided or submitted by You and we do not bear any responsibility for the same.


5. Password

The protection and confidentiality of Your username and password is solely Your responsibility and we urge You to not disclose it to anyone including anyone claiming to represent the Website or its affiliates. We shall not bear any responsibility or liability for any such unauthorized disclosure and its consequences.


6. Amendments

The Company reserves the right to make amendments to this Privacy Policy from time to time without any notification and the updated versions shall be posted on the Website. You are requested to periodically review the Policy so as to apprise Yourself of the requisite changes as all such changes shall be effective immediately on posting the updated Policy on the Website.


7. Data Retention

Your information is retained by us for as long as You continue to use and avail the services available on the Website or as may be required to comply with any legal obligations, fraud prevention, enforcing agreements, protection of the Website and the users and for improving our services and business.


8. Control and Management of Information

You can control and manage Your privacy and confidentiality settings and the extent of visibility and disclosure of Your information and content to other users and visitors by accessing the tools available on the Website including without limitation Your photographs, profile or any content or information posted by You.


9. Third-party Links and Websites

Our Website may contain links and access to third-party websites and content that are beyond our control. This Privacy Policy is not applicable to such third-party websites. We shall bear no responsibility or liability for the practices and policies of such third-party websites.


10. Grievances and Contact Details

In the event of any queries or grievances You may contact Smt. Sanrity Dora Ropmay at 9831643136.


11. Jurisdiction

This Privacy Policy and its provisions shall be construed in accordance with and governed by laws of India and any disputes hereunder shall be subject to the jurisdiction of the courts situated at Shillong, Meghalaya.